Terms-Conditions-Privacy

Terms and Conditions of Use for Marx-Med.com

Effective Date: 01 2025

1. INTRODUCTION

Welcome to marx-med These Terms and Conditions govern your use of our website and the purchase of products from MarxMed, a company specializing in aesthetic and cosmetic products. By accessing this site and using our services, you agree to comply with and be bound by these Terms and Conditions and all applicable laws and regulations.

2. OUR BUSINESS  

Located at 75 rue de lourmel, Paris, 75015, our business has a primary focus on wholesale and retail of aesthetic products. Contact details and company number can be found in the legal notice section of our website and contact us page.

3. OUR COMMITMENT TO PRIVACY

Your privacy is important to us. Please refer to the Privacy Policy section of this document for detailed information on how we handle your data.

4. PRODUCTS AND SERVICES

We offer a range of aesthetic and cosmetic products. Product descriptions, pricing, and availability are subject to change without notice. While we aim for accuracy, we do not guarantee that product descriptions or other content on the site are error-free.

5. ORDERING AND PAYMENT

• All orders are subject to acceptance and availability.
• Payments must be made using approved methods listed at checkout.
• We reserve the right to refuse or cancel any order for any reason, including errors in product information or pricing.

6. SHIPPING AND DELIVERY

We offer domestic and international shipping. Shipping costs and delivery times vary depending on location and carrier. Customers will receive tracking information via email or SMS where applicable.

7. RETURNS AND REFUNDS

• Returns are accepted within 35 days of delivery.
• Products must be unopened and in original packaging.
• Refunds are processed through the original method of payment.

8. INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, images, and software, is the property of MarxMed or its licensors and is protected by intellectual property laws.

9. CUSTOMER RESPONSIBILITY

Customers are responsible for providing accurate and complete information when placing orders. Any misuse of the website, including fraudulent transactions, will result in account suspension and legal action.

10. LIMITATION OF LIABILITY

To the maximum extent permitted by law, MarxMed shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this site or the products sold herein.

11. APPLICABLE LAW

These Terms and Conditions are governed by and construed in accordance with the laws of the European Union and the laws of North America, where applicable.

12. MODIFICATION OF TERMS

We reserve the right to modify these Terms at any time. Any changes will be effective 30 calendar days after being posted on the website.

13. PRIVACY POLICY

A. Company Policy and Responsibility

We are committed to safeguarding the confidentiality of your personal information. Our procedures comply with international data protection laws including GDPR (Europe) and PIPEDA (Canada).

B. Customer Responsibility

You agree to provide accurate personal data and ensure that such data is used solely for lawful and necessary purposes.

C. Consent

By using our website and services, you consent to the collection, storage, and use of your personal information in accordance with this policy.

D. Right to Modify

MarxMed may update this Privacy Policy. Changes become effective 30 days after notification.

E. Information Collection

We collect data such as name, email, phone number, postal address, etc., only with your explicit consent.

F. Usage and Sharing

Your data will only be used for the delivery of services and communication. We do not sell or distribute personal data to third parties unless legally obligated.

G. Security Measures

We use Secure Socket Layer (SSL) encryption and other industry-standard measures to protect your data.

H. Data Access and Deletion

You may request access to or deletion of your data at any time. Requests will be processed within 48 hours.

I. Communication

For queries, please contact us via email or phone.

14. SMS COMMUNICATION POLICY

A. SMS for Delivery Updates

You may receive SMS notifications regarding:

• Shipping confirmation and tracking info
• Delivery updates
• Delivery failure alerts

B. SMS Marketing

We do not send marketing SMS.

C. Opt-Out Options

• SMS: Reply “STOP” to unsubscribe.
• Email: Click the unsubscribe link at the bottom of our emails.

D. Message Frequency & Charges

Message frequency varies based on your interaction. Standard message/data rates may apply.

15. INFORMATION

If you have any questions about these Terms and Conditions or our Privacy Policy, please contact us.