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Terms and Conditions | Marx Med
Welcome to Marx Med (marx-med.com). By accessing or using our site, you agree to follow these terms and conditions. Please read them thoroughly, as continued use of our website indicates acceptance of these terms. If you disagree with any of the conditions listed, please do not use our site.
1. About us
Marx Med, through its website marx-med.com, provides a selection of aesthetic products to licensed professionals, such as med-spas and aestheticians. Every transaction conducted on our website is governed by these terms.
Disclaimer: No Medical Advice
Marx Med does not operate as a pharmacy, nor are the products on marx-med.com intended to diagnose, treat, cure, or prevent medical conditions. We do not provide medical advice, consultations, or prescriptions. Information on the site is solely for informational purposes and should not replace professional medical guidance.
2. Who Can Purchase from Marx Med?
To make purchases on marx-med.com, you must:
• Be at least 18 years old.
• Be legally capable of entering binding contracts.
• Ensure that all information provided (including payment and shipping details) is accurate and current.
Marx Med reserves the right to cancel orders, limit purchase quantities, or decline service at its discretion.
3. Product Information and Accuracy
We strive to keep product descriptions, images, and prices on marx-med.com accurate and current. However, there may be occasional errors. Marx Med retains the right to update pricing or product details at any time, including after an order has been placed.
4. Purchases and Payment Options
When placing an order, you agree to provide accurate payment and shipping details. We accept major credit cards and other available online payment options. Orders are processed once full payment is received.
Order Confirmation and Shipping
Upon ordering, you will receive an order confirmation email. Our aim is to ship orders within 24 hours, though actual delivery times may vary based on location. International customers are responsible for any customs fees, taxes, or additional charges that may apply.
5. Returns and Refunds
Due to the nature of aesthetic products, Marx Med accepts returns under certain conditions:
• Items must be unopened, unused, and in original packaging.
• Notification of the return must occur within 35 days of receipt.
• Refunds are processed after inspection of the returned product. Shipping fees are non-refundable unless the return results from an error or defect on our part.
For more details, please refer to our Refund and Return Policy page.
6. Warranties and Liability
Products sold on marx-med.com may come with a manufacturer’s warranty where applicable. Beyond this, Marx Med offers no additional warranties.
Authenticity Assurance
We guarantee the authenticity of all products sold on marx-med.com. If there is any concern about product authenticity, we will accept a return and provide a full refund, no questions asked.
Marx Med is not responsible for any improper use or application of products, nor for failure to follow manufacturer guidelines. Any claim related to product use will be limited to the cost of the product.
7. Intellectual Property Rights
All content on marx-med.com—including images, logos, product descriptions, and graphics—is the property of Marx Med or its licensors. Content may not be reproduced, modified, distributed, or used without prior written consent from Marx Med.
8. Privacy Policy
We value your privacy and are committed to protecting your personal information. For details on how we collect, use, and protect your data, please see our Privacy Policy.
9. External Links
For your convenience, marx-med.com may include links to third-party sites. Marx Med is not responsible for the content, practices, or policies of these external sites. Using these links is at your own discretion.
10. Updates to These Terms and Conditions
Marx Med reserves the right to revise these Terms and Conditions at any time. Any updates will take effect as soon as they are posted on the website. We suggest reviewing this page periodically to stay informed of any changes.
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online
information practices and the technologies we use to protect your personal information and data transfer.
PRIVACY POLICY
Herein is our privacy policy. Visiting our site means you accept the practices highlighted in this Privacy Notice.
1. COMPANY POLICY AND RESPONSIBILITY
Marxmed’s policy is the provision of world class, reasonably-priced Aesthetic products, wholesale services and cosmetics to customers. As a responsible company providing its products and services, we understand the requirementto keep all customer information highly privileged. We will protect your personal information passed on to us with utmost care. This privacy policy explains the procedure and processes we follow to ensure your information’s confidentiality.
2. CUSTOMER RESPONSIBILITY
Customers are responsible for giving accurate and only the necessary information. Whenever sensitive information is provided, customers must ensure information transferred is only used for the required purpose and retained confidentially.
3. DEFINITION OF TERMS
In this privacy policy,“we”, “us”, “company” and “our” refer to Marxmed or their business partners and associates (if any exist). The terms “you”, “customer” and “your” refer to Marxmed’s and the website’s visitors who intend to pursue a business relationship with us.
4. CUSTOMER CONSENT
When customers provide us with personal information, it implies they have given their consent to us to store and utilize it for the intended purpose, as stated here.
5. RIGHT TO MODIFY THE PRIVACY POLICY
We withhold the right to modify or amend the privacy policy at any time—as needed. Any modifications will be uploaded on our website. Once notified, the changes will become live 30 calendar days later. Suppose any of the proposed changes are unagreeable to the customer. In that case, they may reach out to us and take control of the information already provided before the effective date of such policies.
6. CHILD INFORMATION
Generally, werefrain from collecting information from children or individuals below 18.
7. INFORMATION COLLECTION PROCESS
We may require the collection of necessary personal information, including your name, mobile number, postal address, Zip code, age, email address, and telephone number. We collect this personal information from you directly and require your consent to use such information.
II SCOPE AND APPLICATION OF PRIVACY POLICY
1. The Personal Information Protection and Electronic Document Act guides how our privacy policy is framed and formulated.
2. This privacy policy applies to all data and information collected from customers and using and disclosing such information by the company.
3. The privacy policy applies to the handling and controlling the data and information in all forms.
III UTILIZATION AND SHARING OF INFORMATION
1. Information provided by us - We deliver information through email on many interesting topics, including skincare science related areas and health & beauty. Any of this information could include general product information, newsletters, and any other specific detail, as needed by you. We are only able to offer this information with your consent. If you want to subscribe to this information, provided by our website, at any time, you can do so by clicking on the unsubscribe button at the bottom of each email. Alternatively, simply send us an email explaining the request, and we will get back to you within 24 hours.
2. Information use –Information provided by the customer is solely used to deliver the best health & beauty products and services – our primary business focus. Some of the information may be used to improve our company’s operations and to increase our communication effectiveness with you. Any users’ information may be copied, printed or transmitted by us, as long as the information is kept confidential and subject to any applicable laws. Under no circumstance will we sell or otherwise distribute customers’ personal contact information, personal data, account purchasing or browsing history, or any other general account information.
3. Data Security –We will undertake reasonable security measures so as to protect customers regarding the storage, retrieval and utilization of information. Under no circumstance will any unauthorized individual(s) be allowed access to any information of a personal nature. We do not share personal information with any third party.
4. Surveys –From time to time, we may host surveys on our website. Participation in any survey is not compulsory. Any personal information that we collect from such surveys will strictly be used to better understand customers’ preferences and to deliver services in line with these preferences. We do not share survey information with third parties.
IV PRIVACY POLICY IMPLEMENTATION
Our privacy policy, designed to protect customers’ interests, will be implemented as:
1. Responsibility and accountability –We commit to the protection of personal information in our possession. As such, as will deploy professionals with expertise in accountability and protection of safeguarding data.
2. Purpose and information collection –We will first establish the reason for collection before doing so. We will make this purpose available to customers. Any information we collect will strictly be used for identification, and will be done so directly with customers.
3. Customer consent –Our collection of data, plus its subsequent usage, will be achieved exclusively with the customers’ full consent.
4. Information usage –No personal information will be used except for the reason which has been made explicit to the customer. Under no circumstance will information be disclosed to third parties; except unless requested by the customer, or at the behest of law enforcement.
5. Information storage and safeguard – Any information we collect shall be fully maintained, kept up-to-date, and accurate as the intended purpose requires. We commit to protecting data from any unauthorized updating, theft, unauthorized usage, modifications and duplications.
6. Transparency of information stored –This privacy policy will be kept transparent at all times. If we propose any changes, customers will be informed through our website. At any time, customers can request details about the information we hold about them. Through such a request, we will inform customers of the information held, the personnel capable of accessing such information, and why we hold it, within 48 hours.
7. Information deletion request: Customers may request deletion of their personal data, at any time, from our company’s network. In a similar way, if a customer requests account closure, it will automatically delete all customer information.
8. Means of communication –If customers have any queries or issues with this privacy policy, we request they notify us by phone or email.
Cyber Privacy & Data Security using SSL
All the data transmitted through our website is SSL secure. MarxMed uses
Secure Socket Layer (SSL) encryption on all Web-Pages as well as when transmitting critical information
(e.g., financial, payment and contact information). SSL is one of the highest levels of security
(used by banks, and NSA) for online data transmission, and therefore our customers’ data is always secure
and free of cybercrime.